The Healing House-South Jersey is a charitable for-profit membership organization comprised of psychiatrists and medical professionals from the United States and around the world. The Healing House-South Jersey's primary mission is to promote the highest quality care for individuals with mental illness and substance use disorders and their families, promote psychiatric education and research, advance and represent the profession of psychiatry, and serve the professional needs of our membership. To achieve these goals, we offer a variety of goods and services to people who may be interested in mental health diagnosis and treatment. Some key goods and services offered by The Healing House-South Jersey are membership services, covered & non-covered private carrier care, charitable events and services that give those in the mental health field opportunities to heal, learn and network; publishing of research, journals and digital products; social/informative newsletters; legislative updates; and educational opportunities.
What do we collect and how:
Anonymous and Aggregated Web Traffic Information.
General traffic, site usage and pages accessed, browser information, length-of-stay information, and location data, is collected and stored in log files. This type of information is collected and shared on an anonymous, aggregated basis meaning that we do not connect this information to your name or other personal information.
Personal Information (non-financial).
We may collect all or some of the following types of personal information: first and last name, street address, city, state, zip code, telephone number, email address, professional and educational history, demographic information and subject of inquiry, including in the following contexts:
“Contact Us” Form Submissions: When contacting The Healing House-South Jersey, thought this website or any other web-based site associated with The Healing House-South Jersey, we ask for contact information, including, but not limited to: first and last name, street address, city, state, zip code, mobile phone, email address and insurance information. We may collect and track your contact information (address and phone number) and Insurance Member ID number.
Event Registration: If you register to participate in a Healing House- South Jersey event or promotion using online or paper registration forms, we collect and store your name, address, phone number, email address, and any additional information you voluntarily provide on the registration form.
Service/Product Purchase: If you purchase goods or services from The Healing House- South Jersey we will collect the information necessary to fulfill your order, which may include name, address, phone number, email address and any additional information you voluntarily provide.
Other Information: For some goods and services you also have the option of voluntarily offering additional information about yourself which may include demographic information, such as race or gender, and information about your practice of medicine and professional interests.
We collect financial information to fulfill products or services you order. When you place an order with us or pay your dues electronically, standard credit card information (card number, card type, expiration date, etc.) is collected through a third-party payer who is compliant with Payment Card Industry data security standards. The third-party payer provides us with, and we store, the last four digits of your credit card number, which is retained for purposes of issuing applicable refunds.
Information from Third Parties.
The Healing House-South Jersey uses third parties to help promote, market and sell our products and services. We may receive from and exchange with these third parties information about you. Examples include the following: (1) our HIPAA compliant customer relationship management platform (“CRM”) for information about current and prospective patients; (2) our HIPAA compliant scheduling software for patient treatment logistics and tracking; and (3) our insurance claims settlement solutions and tracking.
What we do with the information we collect:
We process your information to provide the products or services you request from us; and communicating with our members, third parties, and other users about, and to provide access to, patient care via The Healing House-South Jersey's services, tools for care management and patient education (including clinical practice guidelines), publications, and other products and services pertinent to The Healing House-South Jersey's promotion of quality psychiatric care and efforts to enhance The Healing House-South Jersey member career satisfaction. The The Healing House-South Jersey exists for the benefit of its members and users and through the support of its customers. Processing your information for the purposes described is necessary for us to conduct the business of the The Healing House-South Jersey. When we use your information attempt to balance our legitimate business interests and the necessity of processing your information with how such processing impacts you.
If you have any questions or concerns about our processing of your information, please contact us by email at email@example.com or phone at (856) 528-2899.
The The Healing House-South Jersey works and shares information with vendors, including in the following categories, to help fulfill our mission and process your information for the purposes described in this document: payment processor; CRM and bulk email and postal mail communication manager; insurance claims settlement. The Healing House-South Jersey uses the contact information of its members and other customers who wish to receive informational newsletter offerings (such as The Healing House-South Jersey promotions or Psychiatric News).
These outside companies are required to use information to perform the services and actions for which they have been engaged by The Healing House-South Jersey and are not authorized to use such information for any other purpose.
What are cookies and how do we use them:
Provide you with personalized content based on your use of our websites
Enable you to more easily use our website by remembering and using contact information
Evaluate, monitor and analyze the use of our site and its traffic patterns to help improve our websites and services
Assist us with ad reporting functions such as to learn which ads are bringing users to our websites
The types of technologies we use include the following:
You may disable browser cookies in your browser or set your browser to warn you when a cookie is being sent. You may lose some features or functionality when you disable cookies. Remember, also, that disabling cookies is browser specific. If you use both Microsoft Edge and Chrome, you will need to disable cookies in each browser.
We also employ a software technology known as a pixel tag or Web beacon. A pixel tag is a line of code that we place on our websites or in emails which allows us to analyze our advertising and the general usage patterns of visitors to our websites. Pixel tags help us better manage content on our site by informing us what content or promotions are effective. Unless you consent, we do not collect personally identifiable information from you using pixel tags. You may not disable pixel tags.
Indirect Collection – Social Networking.
Indirect Collection – Analytics.
Choices you have about your information:
If you are a Healing House-South Jersey customer or patient, you can review, correct and change your personal information and your communication preferences by emailing firstname.lastname@example.org. You can control what The Healing House-South Jersey communications you receive by indicating your preferences by clicking the ‘unsubscribe’ link located at the bottom of every email or newsletter received. The email preference center within this platform allows you to identify the products and services about which you wish to receive The Healing House-South Jersey communications. It also gives you the option of opting out of all marketing communications from The Healing House-South Jersey (though you will continue to receive transactional messages related to your account and any products or services you order).
If you select the 'unsubscribe' link in any promotional email from The Healing House-South Jersey or contact us directly at email@example.com to unsubscribe from communications, The Healing House-South Jersey will stop sending promotional materials to you. Please note we may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.
Our website does not support "Do Not Track" (DNT) codes, which are used in the privacy preferences of web browsers.
How do we protect your information?
We have appropriate security measures in place to prevent personal information we hold from being accidentally lost or used or accessed in an unauthorized way. All systems or software we use in order to store your information is HIPAA complaint and abides by HIPAA rules, regulations and security requirements. We limit access to your personal information to those employees or vendors who have a genuine business purpose to access it. Those processing your information will do so only in an authorized manner and are subject to a duty of confidentiality.
We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach when we are legally required to do so.
Our policy on children's information:
If you are under 18 years of age, you may not purchase products or services from, and you should not provide information to, the The Healing House-South Jersey's website without the involvement of a parent or guardian. We do not knowingly solicit personal information online from, or market online to, children under the age of 18.
How long we keep your information:
The Healing House-South Jersey vendors who contact you directly as described in this policy, may have different retention periods for your information, which you should discuss directly with the applicable vendor.
The GDPR provides you with certain privacy rights, including the right to access, correct or update your personal information. You may also request to have your information deleted, although we may retain information for backups, prevention of fraud and abuse, satisfaction of legal obligations or other ongoing legitimate interests. You have the right to receive a copy of your information in a structured, machine-readable format. You may decline to share certain personal data, in which case we may not be able to provide you with some features and benefits. If you are an EEA resident, you have the right to object to our processing that is based on legitimate interests.
If you wish to exercise any of the rights granted to you by the GDPR, contact us via email at firstname.lastname@example.org or via mail to the address set forth above.
Right to Lodge a Complaint.
If you are an EEA resident and you believe that The Healing House-South Jersey has infringed your rights under the GDPR, please contact us by sending an email to email@example.com or calling (856)-528-2899. You also have the right to lodge a complaint with a supervisory authority, including in your applicable Member State.
The Healing House-South Jersey requests that persons to whom the GDPR applies do not volunteer any personal data considered sensitive by the GDPR, including racial or ethnic origin or sexual preference, even if a field exists for such information to be voluntarily provided. The Healing House-South Jersey is required by certain governmental agencies in the United States to inquire about some sensitive information in relation to particular services it provides, but the disclosure of such information is always voluntary for the individual concerned.
How we make changes to this policy:
Last Updated: March 13, 2019